Frequently Asked Questions
❓ General Questions
1. What is this website about?
Our website provides healthcare services, including online doctor consultations, appointment booking, health blogs, and wellness tools to help you stay informed and healthy.
2. Is the medical advice provided on this website reliable?
Yes, all our health articles and medical advice are reviewed by certified doctors and healthcare experts.
3. Do I need to create an account to use the services?
Some features, like appointment booking and health tracking, require an account for a personalized experience, but you can access health articles without signing up.
🏥 Doctor Consultation & Appointments
4. How can I book an appointment with a doctor?
You can book an appointment through our website by selecting a doctor, choosing a time slot, and confirming your booking.
5. Can I consult a doctor online?
Yes, we offer online consultations via video and chat with licensed doctors across various specialties.
6. Are the doctors on this platform qualified?
Absolutely! All doctors on our platform are certified professionals with verified credentials.
💊 Online Pharmacy & Medicines
7. Can I order medicines online through this website?
Yes, we have an online pharmacy where you can order prescription and over-the-counter medicines.
8. How long does it take to receive my medicine order?
Delivery times vary based on location but typically take 24–72 hours.
9. Do I need a prescription to buy medicines online?
For certain medications, a valid prescription is required. Over-the-counter medicines can be purchased without a prescription.
🩺 Health & Wellness Services
10. Do you provide lab testing services?
Yes, you can book lab tests online, and home sample collection is available in select locations.
11. How can I use the health calculators?
Simply enter your details in our BMI, calorie, or blood pressure calculator, and get instant results to track your health.
12. Is my personal and medical information safe?
Yes, we follow strict security protocols and encryption to keep your data private and secure.
📞 Support & Contact
13. How can I contact customer support?
You can reach us through our helpline, email, or live chat for any assistance.
💙 Still have questions? Feel free to contact us – We’re here to help!